+61 406 930 699 glyn@keystoneskills.com.au



Latest news and tips

Focus for clarity and lightness

Focus    Focusing on the other persons needs takes the heat off our own emotional intensity in the moment. We can get curious and search for the need the other person may be trying to meet in what they said or[...]

read more

Interrupting Gracefully

  Ahhhh Building Relationships! How many times do I hear that in a week? LOTS. I am tired of hearing general words like build rapport, listen actively….I also want to shine a light on Not Listening To One More Word[...]

read more

Stress Systems And Victim Behaviour 4/4/16

I’m a numbers girl so I love the date for today and was compelled to find something to share. The first two stages… Bullying is also a pet topic of mine. I dont like the words Bully and Victim although[...]

read more


Have you ever counted how many times you use the word but? Did you know using the word ‘and’ is better than ‘but’ especially when you are delivering, potentially, bad news to someone? Let’s say you go to the supermarket[...]

read more

The How to and Science Behind Appreciation

Appreciation It’s quite weird how this works, even if I just think about writing a text to say thank you I feel lighter. When I think of something I enjoy I feel lighter too although I often don’t want to[...]

read more


Appreciation is one. Do you know we receive 5 times as many negative messages in one day then positive? That doesn’t count all the negative messages we give ourselves in our own head talk! When you give a compliment or[...]

read more


Hope you enjoy this article Warm wishes Glyn Posted August 19, 2014 in Career Management, by Justin Babet A few weeks back I wrote an article about how to deal with a micro-manager which seemed to hit a nerve with a few people who responded along[...]

read more

I have a dream! (of communicating with teenagers!)

Jul 12, 2014 I HAVE A DREAM! (OF COMMUNICATING WITH TEENAGERS!) Glyn Conlon Development, Parent, Parenting parent ponderings, parenting, positive parenting 0 Comments 10 1 communicating with teenagersI hear my daughter (18yold) crying. The kind of heart felt sobbing that[...]

read more

Blog Entry dated 19-May-14 4:23 PM

conflict transformation -conflict resolution-effective listening ‘My fear grows fat on the energy I feed it’   Scilla Elworthy.Watching this short TedX talk was inspiring, take a look here,or read more below   If you would like to know how to  bring[...]

read more

Are you bending over backwards for your job

IS YOUR LIFE CROWDED WITH DEMANDS?         ARE YOU ALWAYS BENDING OVER BACKWARDS FOR YOUR BOSS?      People who take time to just sit and day dream or have fun or workout on a daily basis are measurably more[...]

read more